Once at your home, we will spend 30-60 minutes getting to know each other better. We will hear what you have in mind, give some advice, and talk through your goals, desires, and any fears you may have regarding the project. We won’t get into the small details, but we will talk about your vision on a higher level. We will discuss the feasibility of your ideal budget range. While we won’t know the exact cost of your project at this point, by starting this discussion and talking about some practical numbers will go a long way in helping our team direct you in the best way forward. Inevitably you will have lots of questions for us and we will leave time to answer those. We will also talk over our process and the next steps.
There are 3 possible outcomes from this meeting:
OUTCOME 1: We set up a meeting in our showroom to meet our team, go over some pallet selections, basic layout, and a 3D drawing. We provide these details by executing a Discovery Partnership Fee, which is typically 1% of the projected cost of the project.
OUTCOME 2: We move to a partnership Design Agreement, and a retainer fee is typically 5% of the preliminary estimate. If we agree that you are ready to start this step, we will set up a meeting with the designer, we will also inspect, measure, photograph, and document the existing space. In some cases, people bypass this step and move right into a contract (we will discuss options that fit each individual project). During this step, we will review material selections appropriate for your project, review a preliminary scope of work, and provide a refined estimated budget. For some projects, we will create a Good-Better-Best estimate so you can get an idea of how your selection choices can affect the final price.
We will talk about design ideas that could affect the price.
We will review a demo of the online project management scheduling and communication system we use.
If the preliminary scope of work and investment range is agreed upon, we execute a fee-based partnership agreement to move to the Design & Selection Phase. This fee is typically 2-5% of the preliminary estimate.
OUTCOME 3: We agree that we are not the right fit for your project.